Privacy Policy
This Privacy Policy is based on Brazilian legislation, especially the General Data Protection Law (Law No. 13,709/2018), and demonstrates Mega Goglio's commitment to securely, privately, and transparently handle the personal data of our employees, clients, and prospective clients ("Users").
Briefly, this Policy aims to show (I) how Mega Goglio processes personal data, including collection, use, storage, and sharing; (II) the processes and rules adopted to ensure comprehensive compliance with norms and best practices related to personal data protection; (III) transparency about how the organization handles personal data; and (IV) measures adopted to protect against risks of security incidents involving personal data.
1. Application of the Privacy Policy
Mega Goglio is committed to protecting privacy and ensuring that Users' personal data is adequately protected during any data processing under our responsibility. This Policy applies to employees, clients, and prospective clients alike.
2. How do we collect personal data?
Mega Goglio collects personal data related to the services it offers. Data may be collected via (I) call centers; (II) direct marketing campaigns; (III) our websites; and (IV) newsletter subscriptions.
3. What personal data do we collect?
Personal data refers to information about an individual that identifies or makes them identifiable. Generally, this information is collected directly during User interaction with Mega Goglio.
3.1. Personal data provided directly by the User
(I) Registration data including: name; address; date of birth; marital status; education level; and others.
(II) Contact data such as email address and phone number.
(III) Interaction with own or third-party products and services.
(IV) Content generated, stored, or shared by the User, including content received from third parties, posts, and other content submitted to websites or call centers.
(V) Any other personal data voluntarily provided.
3.2. Data collected automatically through cookies and similar technologies
We use cookies and other tools to automatically collect information when Users access the Site, according to this Privacy Policy and applicable data protection laws. Types of data collected automatically include:
(I) Browser type;
(II) Web pages accessed;
(III) IP address, date, time, duration, device, location, and access method;
(IV) Hyperlinks accessed on Mega Goglio sites;
(V) Username, profile picture, gender, contact networks, and any other information shared by Users via third-party sites or apps (e.g., Facebook "Like" feature);
(VI) Pages visited before arriving at a Mega Goglio site.
Most browsers are initially configured to accept cookies. Users can change settings to block cookies or be alerted when cookies are sent. Disabling cookies may affect the User experience on Mega Goglio sites.
Cookies allow Mega Goglio to provide a differentiated experience, promoting relevant products, promotions, and information to Users.
Personal data obtained via cookies is processed based on User consent given through acceptance of a pop-up linking to this Policy. Users can revoke cookie consent at any time.
4. How is personal data used?
We may use Users’ personal data to:
(I) Evaluate the use of products, services, and Mega Goglio sites;
(II) Analyze effectiveness of advertisements and promotions;
(III) Personalize website experience and evaluate activity statistics;
(IV) Improve future User experiences on Mega Goglio sites;
(V) Collect information on devices used to access the site;
(VI) Contact Users about products or services of interest, with prior consent or relevant request;
(VII) Suggest products or services of potential interest;
(VIII) Provide requested products or services;
(IX) Send requested information, products, or samples;
(X) Respond to User questions or comments.
4.1. Use of information in email communications
Mega Goglio sends promotional emails and newsletters. To unsubscribe, Users can click the link in the email footer.
(I) Our emails never contain executable attachments or download links.
(II) Mega Goglio’s database is secure.
(III) Legal measures are taken to protect the company, brands, and Users.
5. Data storage and deletion
Personal data is stored securely for as long as necessary for the stated purposes or until Users request deletion. Mega Goglio may retain data longer for legal obligations or legitimate interests.
6. Sharing of personal data
Mega Goglio generally does not share personal data with third parties but may share with partners, authorities, or regulators when necessary, including:
(I) Advertising, marketing, and promotion agencies;
(II) Public authorities following legal procedures.
Data may also be shared for legal reasons, fraud prevention, compliance, investigations, or corporate restructuring, always ensuring appropriate protections.
7. User rights
Users may exercise their rights by contacting dpo@megagoglio.com. These rights include:
(I) Confirmation of data processing;
(II) Access to personal data;
(III) Correction of inaccurate or incomplete data;
(IV) Deletion of data processed by consent;
(V) Information on data sharing;
(VI) Refusal to consent and understanding consequences;
(VII) Revocation of consent;
(VIII) Review of automated decisions.
Users can also request to not be contacted and report misuse of data at any time.
8. Privacy Program Responsible
Data Protection Officer (DPO):
Name: Márcia Kafer
Email: dpo@megagoglio.com
9. Privacy Policy updates
Mega Goglio may modify this Policy at any time. Changes will be communicated on our website. Users should review the Policy regularly to stay informed.